Position: Amazon Brand Manager
Location:  Hybrid - Ypsilanti, MI
Schedule: Full time, exempt
Compensation: $60-$85k per year

Benefits & Perks: Paid time off, paid holidays, monthly health stipend

NOTE: A short (1-3 min) video upload is required for your application to be considered. All videos will be reviewed by a human - no AI filtering. Details below. 

Overview

Ballard House is a founder-led ecommerce company that partners with established brands to scale Amazon operations using our logistics, content creation and advertising infrastructure. Founded in 2017, we began as an Amazon 3P reseller and transitioned to brand partnerships in 2023. We bring Amazon-centric operational excellence to a growing portfolio of eight and nine-figure partnerships.

We’re hiring an Amazon Brand Manager to own day-to-day brand performance and execution across a portfolio of partners. This role manages brand relationships, and acts as quarterback for channel strategy, helping coordinate and integrate merchandising, advertising, content, catalog and inventory planning. You will be responsible for understanding each brand’s goals, identifying the highest-value growth opportunities, coordinating internal execution, and keeping brand partners clearly informed on progress.

This is not a generic account management role. You will need to understand how Amazon actually works. A great candidate will be someone who has hands-on experience running Amazon brands, is highly organized, and is able to identify the key inputs that move a brand forward.

Responsibilities:

• Own execution to grow an assigned portfolio of Amazon partner brands in collaboration with internal teams across inventory, creative, advertising, catalog and logistics
• Serve as the primary point of contact for brand partners, leading regular updates and strategy conversations
• Collaborate with leadership and brand partners to set annual growth and development goals including merchandising, advertising, content and other opportunities
• Identify clear quarterly priorities for assigned brands and keep internal teams aligned on what matters most
• Analyze brand performance across key Amazon metrics including sales, sessions, conversion rate, TACoS, BSR, share of voice, inventory position, and catalog health
• Run annual planning and quarterly progress meetings with brands and Ballard leadership
• Stay curious and build deep working knowledge of Amazon Seller Central, ecommerce merchandising, marketplace strategy, and brand operations as the industry evolves

Qualifications

• 2–5 years of experience in ecommerce brand management or agency account management ideally within CPG, Amazon or DTC setting
• 2+ years hands-on experience with Amazon Seller Central or Vendor Central
• Experience managing client relationships, internal stakeholders, or cross-functional projects with clear ownership of outcomes
• Strong understanding of ecommerce vs brick and mortar merchandising, listing optimization, keyword strategy, pricing, promotions, and content performance
• Comfortable working with Amazon metrics such as TACoS, CVR, sessions, advertising efficiency, and inventory availability
• Strong project management skills with the ability to manage multiple brands, priorities, deadlines, and internal contributors without dropping the ball
• Clear written and verbal communicator who can simplify complex issues, document decisions, and keep clients and internal teams aligned
• Comfortable operating in a small business environment where some systems are still being built

This role is for you if:

• You think in ASINs, not just SKUs
• You’ve owned brand strategy within a marketplace context, and know how to pull levers like pricing, promotions, and catalog structure to drive growth
• You are comfortable getting into the weeds on Amazon, not just ‘asking the team’
• You prefer small biz scrappy to corporate drama and committees
• You love to win, and hate losing
• You know how to clarify the goal, identify the bottleneck, and drive the next action
• You believe AI will bring tremendous leverage to the people who master it
• You wouldn’t trade your reputation for a short-term win

Probably not the right fit if you:

• Want to own high-level strategy, but not do any hands-to-keyboard execution
• Don’t like analyzing data or finding the story within a spreadsheet report
• Need perfect SOPs and fully built systems before you can make progress
• Get overwhelmed managing multiple brands, projects, and competing priorities
• Prefer easy goals because missing a target feels uncomfortable
• Dislike direct client communication or difficult conversations to solve shared challenges
• Think AI is something for other people to figure out
• Want to work from a beach

Benefits
We invest in people who move the business forward. We offer competitive compensation and a high-trust, high-performance environment where operators can thrive. Perks include:

• Paid time off and paid holidays
• Monthly health stipend (full insurance coming soon)
• Work directly with founders and leadership
• Tools and training to help you grow in ecommerce and operations
• A team that moves fast, wins together, and doesn’t tolerate drama

Company Core Values

These aren’t poster values. We use them every day to make decisions. If they match how you operate, you’ll fit right in.

Unimpeachable Character: Be someone others are always proud to associate with, personally and professionally

Open and Honest: Feedback is our fuel to grow

Play to Win: Define what it takes to win, then do it

Always Moving Forward: We choose relentless positivity


How to Apply:

Please submit a 1-3 minute video answering the following. We don't care about polish--care about clarity, energy, and how you think.

1. Why are you interested in this position?
2. What are your strengths?
3. What's something small you've learned recently that made a real difference?
 

Submit your video via this Google Form: https://forms.gle/SeepCng6PFtqVfYh8

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Ballard House provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.